Charity through mobile micropayments
Written on December 24, 2007 – 9:45 am
Guest blogger, sharing views on The Next Web
As you might expect, almost every technological development starts in developed countries. Almost. Because one of the latest developments, mobile micropayments, is unheard of in the United States and Europe but is already up and running in developing countries like Kenia and India.
In Kenia, for instance, the mobile micropayment service M-Pesa launched in February. M-Pesa allows workers in the capital of Nairobi to transfer small amounts of money to their rural relatives, using their mobile phone. It’s a simple service based on text messaging, the only things needed are a PIN and a national ID number for identification. The receiver can collect the money at any small shop or petrol station nearby that acts as an M-Pesa agent (there are already hundreds around the country). A home address or a banking account is not necessary, which is probably the biggest advantage, because many Africans lack both.
Evidently, that is why mobile micropayments aren’t very popular in the US or Europe. Americans and Europeans both have home addresses and banking accounts, on top of that there is a large concentration of banks in the US and EU-countries, which makes micropayments somewhat redundant. Tim Jones, principal of innovation consultancy Innovaro in London says: “It’s unlikely that such a service would have taken off in Europe or the United States, where banking alternatives are already in place. But combine a rarity of banking services with the growing prevalence of cell phones and, much to the surprise of those focused only on developed markets, Africa is leap-frogging ahead of Europe in the area of micropayments”.
Meanwhile, the worldwide GSM Association and Mastercard partnered to develop an identical service in India. And Western Union, the dominant player in global remittances, is developing a micropayment service for Latin Americans to transfer money to their home country relatives. Mobile micropayment services skip banking services, which makes money transferring much more accessible for people in developing countries with few banking facilities. It makes banking easier, it stimulates low-income people to manage their funds in a more efficient way without having to open a banking account. Micropaying is helping them to put a safety net under their family, it gives them the ability to build a stable income. Eventually they might be able to start their own business and even grow their income. Mobile micropayment services overcome the problem of few banking facilities and gives underdeveloped countries the possibility to strengthen their economy.
An interesting question is: When will charity organizations jump in? Wouldn’t it be great if we could send money through our mobile phone directly to our fellow African entrepreneurs that just have the disadvantage of operating in a tough economy? We could personally stimulate them to succeed! Not just by sending money, we could call them, text them like we do with any other friend or colleague. What could be more satisfying than personally helping someone in need, without an organization or person in between? It’s the ultimate altruistic dream.
This is a guest post by mobile marketeer Peter Evers
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By Peter Robinett on Dec 24, 2007
Peter, Kiva and similar companies are connecting Western investors with developing country entrepreneurs, though they don’t have the immediacy of the mobile phone system you propose.
By Boris Veldhuijzen van Zanten on Dec 24, 2007
I know someone who invests/loans with Kiva. It is extremely satisfying but not very scalable. They are hundreds of people willing to invest (since Bill Clinton promoted the service on Oprah!) but only a few local entrepreneurs available to invest in. Managing those investments is a lot of work for the people behind Kiva. I hope they find a solution to this problem!
By Tessa on Dec 24, 2007
Boris, Kiva already found a solution to this problem, by partnering with local microfinance institutions. Kiva checks upon these institutions, making sure they work according to Kiva’s rules.
By Peter Evers on Dec 24, 2007
If Kiva would offer the service of mobile micropayments, entrepreneurs wouldn’t need a home adress and banking account to join the program, a mobile phone number would be all. So it offers two solutions: Entrepreneurs are able to enter the Kiva program more easily AND the connection between the loaner and the entrepreneur would probably be stronger becaused it is based on texting in stead of internet updates and creditcard payments. I think Kiva and mobile micropayments would make a great team.
By Patrick on Dec 24, 2007
Interesting article Peter. One of the problems we have in Western countries is that Telcos want their piece of the action and this piece is for SMS micro payments often 33% of the total amount. These costs are way to steep to get micro payments on your mobile of the ground.
Telcos claim to charge these ridiculous fees, because they have a risk of not getting the money from their customers. The solution would be to connect mobile payments to your bank account, then it could function as if it is a debit card.
Why do you think Rabo (the biggest bank in the Netherlands) started a Telecom Service Provider?
I believe there is a big future for mobile (micro) payments, but first the transaction costs of those payments needs to come to the same level as bank transfers.
@peter, do you know anything about the transaction costs of these African examples?
By Peter Evers on Dec 24, 2007
Patrick, if you look at this page and scroll all the way down you will find a table with transaction costs:
http://www.safaricom.co.ke/m-p.....age_id=262